StoreHub

Effortlessly manage and process online orders. This guide will show you how to track sales, handle deliveries, and manage customer orders with ease.

Online Orders

Set up and manage QR Order & Pay for your customers.

Online Orders: QR Order & Pay

Step by step guideline on how to change item stock on your register.

QR Order & Pay: How to Mark Items Out-of-Stock on Beep Menu

Send alerts to your customers to let them know their orders are ready!

QR Order & Pay: How to Set Up Self-Pickup and Takeaway Alerts

Add special instructions to specific items in your order to indicate your preferences

QR Order & Pay: How to Add Item-Level or Order-Level Notes

QR Order & Pay: How to Print Order Summary

Guideline on how to cancel Beep QR Order.

QR Order & Pay: How to Cancel Orders

Learn on how to create add-on orders in a Pay Later order using your POS system and print out kitchen dockets for add-on orders.

QR Order & Pay: How to Add Items to QR Pay Later Orders

Solutions to unresponsive QR Order and Pay.

QR Order & Pay: How to Solve when Unresponsive

Enable QR code ordering and payments for your customers with ease.

QR Order & Pay: POS App

Beep QR takeaway menu pricing and learn how to add a takeaway fee.

QR Order & Pay: How to Set Up Takeaway Menu Pricing

Create and manage QR codes, customize menus, track orders, and monitor sales performance.

QR Order & Pay: Functions in the BackOffice

Integrate Beep Delivery to streamline your online orders.

Online Orders: Beep Delivery

How to customise your Beep profile picture, store name, and which promotions you would like to feature.

Beep Delivery: How to Configure Beep Profile

Information on gift vouchers for Beep delivery.

Beep Delivery: How Does Gift Vouchers Work

A step-by-step guide on how to pause Beep Delivery orders temporarily.

Beep Delivery: How to Enable Pause Mode

How to track orders when using StoreHub's riders.

Beep Delivery: How to Track StoreHub Riders

The difference between delivery and self pickup orders, and how your customers make these orders on Beep.

Beep Delivery: How to Make a Delivery or Self Pick Up Purchase

Set up and manage delivery orders for your business.

Beep Delivery: General

Have your Beep menu items in the order you want it to

Beep Delivery: How to Sort Beep Menu in Collections

How to set operating hours for your Beep store.

Beep Delivery: How to Manage Operating Hours

How Beep delivery transactions look like before and after payout is processed.

Beep Delivery: How to View Transactions in BackOffice

How to have your store's Google star rating show on Beep.

Beep Delivery: How to Set Up Google Star Rating

How to enable online discounted prices for your Beep menu.

Beep Delivery: How to Set Online Discounted Price

How to temporarily close your store for a specific time period.

Beep Delivery: How to Set Vacation Times

Guide on how Beep mini program works in Touch 'n Go.

Beep Delivery: How Does Beep Mini Program in Touch 'n Go eWallet Works

Guideline on how different types of promotions works and how to activate promotions for Beep Delivery

Beep Delivery: How to Set Up Promo Code

How to track inventory, what it looks like when inventory tracking is enabled, and how to manage your stock if you're using Beep.

Beep Delivery: How to Perform Inventory Tracking

ตั้งรายการเมนู Beep ตามลำดับที่คุณต้องการ

วิธีจัดเรียงเมนู Beep ในคอลเลกชั่น

Set up delivery zones, manage orders, assign drivers, and track delivery performance.

Beep Delivery: Functions in the BackOffice

Guideline on what a pre-order looks like in the BackOffice and Register, how to get notified of pre-orders and getting ready for pre-orders.

Beep Delivery: How to Set Pre-Orders

Step by step guideline on how to set up pre orders for Beep Delivery.

Beep Delivery: How to Manage Same-Day / On-Demand Pre-Orders

Step by step guideline on how to limit number of pre-orders for Beep Delivery.

Beep Delivery: How to Set Maximum Number Of Delivery Pre-Orders Per Time Slot

Enable customers to schedule orders in advance and manage them efficiently.

Beep Delivery: Pre-Orders

Delivery logistics, coverage, and availability in Malaysia.

Beep Delivery: What are the Delivery Arrangements in Malaysia

Delivery logistics, coverage, and availability in the Philippines.

Beep Delivery: What are the Delivery Arrangements in Philippines

Guideline on setting up self-delivery for Beep Delivery.

Beep Delivery: How to Set Up Self-Delivery

Switch Beep Delivery orders from using StoreHub Automated Logistic Programme (SHALP) to self-delivery.

Beep Delivery: How to Switch Orders from SHALP To Self-Delivery

Guideline for your Beep delivery radius and delivery fee settings.

Beep Delivery: How to Set Up Delivery Radius & Delivery Fee

What the different order statuses for on-demand and customer self-pickup orders mean.

Beep Delivery: What is the Definition of Order Status

Why a customer order was auto-cancelled, and how auto-cancellation of orders works.

Beep Delivery: How does Auto-Cancellation Works on Orders

Optimize delivery routes, assign drivers, and track orders in real-time for seamless logistics management.

Beep Delivery: Logistics

Guideline on how to fix common Beep Delivery issues.

Beep Delivery: How to Fix Common Issues

Identify and resolve delivery issues, track order statuses, and manage driver assignments effectively.

Beep Delivery: Troubleshooting

Learn how your customers claim and redeem Cashback

Cashback: How Does It Work

This guide is to help you adjust your cashback settings.

Cashback: How to Manage Settings

How to make use of this report to learn about your customers more.

Cashback: Monitoring Performance with Cashback Report

Step-by-step guidelines on how Beep Cashback works for BIR Enabled Account.

Cashback: [PH] Beep Cashback for BIR Enabled Account

What is Cashback , answers to general questions, compatibility requirements, customer loyalty profiles, and cashback reports.

Cashback: FAQ

Enable Beep Cashback to reward your customers with incentives on their online orders.

Online Orders: Beep Cashback

Set up and manage your webstore to sell products online.

Online Orders: Webstore

How to add contact information, map location, and facebook chat to your online store.

Webstore: Guide to Add Store Contact

How to photograph products for your online store.

Webstore: Tips for Photographing Your Products

What a domain name is, why you need to host a domain name, and how to choose and purchase a domain name for your site.

Webstore: Guide to Domain Names & Hosting

How to set the duration a product will be available in your Beep ordering or online store.

Webstore: Timebound Feature

Understanding customer traffic data that you have collected.

Webstore: Customers Tracking

How to get a Google account and set up Google analytics.

Webstore: How to Enable Basic & Advanced Google Analytics For Online Store

Fungsi-fungsi dan tetapan asas untuk Webstore

Webstore Videos (Bahasa Malaysia)

Webstore Videos (Mandarin) 線上門市视频（中文）

Customize your online store, add products, and configure payment and shipping options with ease.

Webstore: Setting Up

Offline payment methods for online stores operating in Thailand and the Philippines.

Webstore: [PH and TH] Offline Payment Methods

Set up and manage various payment options, including credit cards, e-wallets, and online banking, for your customers.

Webstore: Payment Methods

Guides on setting up products, product catalogues, and Facebook shop.

Webstore: Set Up Facebook Shop with StoreHub

How to get a Facebook ad account, set up Facebook Pixel, and configure Pixel tracking in the BackOffice.

Webstore: Set Up Facebook Pixel for StoreHub-Powered Online Store

How to integrate Facebook chat, find your Facebook page ID, and whitelist your store URL in Facebook.

Webstore: Set Up Facebook Chat

Webstore: Facebook Domain Verification

Connect your webstore to Facebook, list products, and manage orders directly through your Facebook page.

Webstore: Selling on Facebook

How to include or exclude taxes in your product prices.

Webstore: How to Set Tax Inclusive or Tax Exclusive Prices

Find out if you need to charge SST, how to set up SST, how to remove it, and more.

Webstore: [MY] How to Set Sales & Service Tax (SST)

Configure tax rates, manage tax exemptions, and set up tax rules based on location or product category.

Webstore: Tax Settings

Manage payouts for your online orders with ease.

Online Orders: Payouts

Frequently asked questions (FAQ) regarding Beep and Ecommerce payouts.

Payouts: How Do I Get My Payout

Guide on setting up your bank account for payouts.

Payouts: How to Set Up Bank Account to Receive Payouts

Find out why you may have adjustments, positive/negative amounts, appearing in payouts.

Payouts: Adjustment

How Beep Delivery pre-order payouts are processed.

Payouts: How to Receive Beep Delivery Pre-Order Payout

Viewing QR Order and Pay payouts for the Malaysia market

Payouts: How to View QR Order & Pay Payouts

Understand the terms of your payout summary.

Payouts: How to Access your Payout Summary

Link your bank account or preferred payment method to receive payouts and ensure smooth transactions.

Payouts: How to Receive

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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