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[PH] How to Get Started with POS and BackOffice (Retail)

Updated today

Who Is This For?

StoreHub retail merchants in the Philippines who want a complete video walkthrough for setting up their BackOffice and POS.

Overview

This article contains step-by-step video guides tailored for Philippine retail merchants. Each section includes timestamps and links to related KB articles for more detailed information. We recommend reviewing the articles after watching the videos.


Before You Begin

  • This article contains videos that guide you through each step of the setup process.

  • All relevant setup articles are linked for your reference.


BackOffice Setup

Timestamps and KB articles

1. Store Settings (00:00)

2. BIR Settings & Z-reading (03:48)

3. General Account Settings (05:38)

4. Adding POS Registers (08:15)

5. Adding Products (09:05)

6. Adding Product Variants (13:34)

7. Inventory Setup (15:12)

8. Stock Management (20:30)

9. Employee Management (30:07)

10. Payment Option Setup (32:30)

11. Reports (35:20)

12. Managing Customers & Promotions (38:40)

13. Webstore Setup (43:33)


POS Setup

Timestamps and KB articles

1. Activating the POS Register (00:00)

2. Logging In/ Out & Clocking In/ Out (01:03)

3. Opening & Closing Shifts (01:46)

4. Sync Data across POS & BackOffice (02:34)

5. Connecting Printers (02:46)

6. Managing Orders (04:25)

7. Collect Customer Information (06:19)

8. Claiming & Redeeming Cashback (07:57)

9. Applying Discounts (08:57)

10. Cancel Transactions & Issue Refunds (10:05)

11. Pay In/Out of Cash Drawer (10:55)

12. Printing the Shift Report (11:35)

13. Getting Support via Live Chat (12:15)


Need Help?

Contact StoreHub Support via live chat in your StoreHub app or email [email protected].


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