Who Is This For?
StoreHub merchants who need to:
Connect their POS register using mobile data (SIM card) when WiFi or LAN isn't available, OR
Set a static IP address on their POS register for network stability with online orders, Multiple Register Sync (MRS), or Customer-Facing Display (CFD).
Overview
This guide explains how to connect your StoreHub POS register to the internet using two specific configurations: a SIM card (for locations without reliable WiFi or LAN) or a static IP address (for network stability when running online orders, Multiple Register Sync, or a Customer-Facing Display). Both are supported only on specific Android registers.
Before You Begin
Your POS register must be powered on and running the latest StoreHub POS app.
For SIM card : only iMin Falcon 1 and iMin D1 support SIM cards.
For static IP : you need access to your device's network settings.
Step-by-Step Guide
Install a SIM Card (Android Register)
Use a SIM card if you have no access to WiFi or LAN connections, for example at food trucks, market stalls, or areas with poor wired internet coverage.
Notes:
StoreHub does not recommend mobile data as your main internet source. Connection stability depends on your telco coverage.
When using mobile data, you will not be able to connect to external printers via a LAN cable. USB connection is possible but with limited cable lengths (shorter is better).
Only the iMin Falcon 1 and iMin D1 support SIM card connections. A standard-sized SIM card must be used.
If you experience slowdown in mobile data speed, contact your service provider.
iMin Falcon 1 (Click to expand)
iMin Falcon 1 (Click to expand)
1. Turn the device over and push open the back cover.
2. Insert your standard-sized SIM card into the slot.
iMin D1 (Click to expand)
iMin D1 (Click to expand)
1. Turn the device over and use a SIM ejector pin to eject the SIM card holder.
2. Insert your standard-sized SIM card into the holder.
After Inserting the SIM Card (Both Devices)
1. Restart your device by long-pressing the power button, then selecting 'Restart' from the pop-up menu.
2. After the device restarts, go to 'Settings'.
3. Tap 'Network & Internet', then tap 'Mobile Network'.
4. Check that the mobile network setting is active and not greyed out. This confirms you are connected.
Set a Static IP Address for POS Registers
A static IP address keeps your POS register's network address fixed so it does not change each time the device connects. This improves network stability for:
Handling online orders (QR Order and Pay, Beep Delivery)
Using Multiple Register Sync (MRS)
Connecting to the Customer-Facing Display
On iPad
1. On your iPad, go to 'Settings', then tap 'WiFi'. Click on the 'Information' icon on the WiFi you're using.
2. Scroll down and tap 'Configure IP'.
3. Select 'Manual', enter the IP address details as follows, then tap 'Save'.
POS Device | Device | IP Address | Subnet | Gateway |
Main Cashier | Android or iPad | xx.x.x.11 | 255.255.255.0 | xx.x.x.1 |
Ordering Register | iPad | xx.x.x.12 | 255.255.255.0 | xx.x.x.1 |
Note:
Make sure your iPad is updated to the latest software version.
On iMin Devices (D1 or D4)
1. On the iMin POS register homepage, tap the 'Settings' icon.
2. Tap 'Network and Internet'.
3. Tap on 'Ethernet'.
4. Tap 'Ethernet' again, then select 'Static'.
5. Enter the IP address details as shown in the table below, then tap 'Confirm'.
POS Device | Device | IP Address | Subnet | Gateway |
Main Cashier | Android or iPad | xx.x.x.11 | 255.255.255.0 | xx.x.x.1 |
Ordering Register | iPad | xx.x.x.12 | 255.255.255.0 | xx.x.x.1 |
Related Help
If you're looking for help with your POS register that isn't covered here:
First-time POS register setup → See How to Set Up Your POS Register.
Register won't turn on, won't print, can't connect to WiFi, app frozen, or other troubleshooting → See How to Troubleshoot Your POS Register.
Customer-Facing Display (CFD) setup or connection issues → See How to Set Up Your Customer-Facing Display (CFD).
Warranty check, warranty claim, or out-of-warranty repair options → See Your StoreHub Hardware Warranty in the troubleshooting article.
FAQs
1. Which Android registers support SIM cards?
Only the iMin Falcon 1 and iMin D1 support SIM card connections.
2. Why do I need a status IP Address?
A static IP keeps your network address fixed, which improves stability for features like Multiple Register Sync, QR Order and Pay, Beep Delivery, and Customer-Facing Display.
Need Help?
Contact StoreHub Support via live chat in your StoreHub app or email [email protected].
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