Who is this Article for?

StoreHub merchants and staff setting up their Sunmi D3 Pro or iMin Falcon 1 POS terminal for the first time.

Overview

This guide provides step-by-step instructions to assemble your POS device, connect it to power and your network, and set up essential peripherals. You can follow the video for your model or use the detailed written steps below.

Before You Begin

Your StoreHub network router is already set up and connected to the internet. It must be powered on before you start.
You have unboxed all your POS components and peripheral devices.
For D3 Pro users: You have the Allen key and screws provided in the box.

Video Guides

Watch the video for your specific device for a complete walkthrough of the setup process.

Sunmi D3 Pro Setup Video

iMin Falcon 1 Setup Video

Step-by-Step Guide

Please find your POS model below and follow the corresponding written steps.

Part 1: Assemble and Power On Your POS Device

For Sunmi D3 Pro Users

1. Assemble the stand

Place the main stand onto the base plate, aligning the screw holes. Use the provided Allen key and screws to secure it tightly.

Securing the D3 Pro stand with an Allen key.

2. Attach Customer Facing Display (optional)

If you have a customer facing display, slide the main screen's back cover upwards to remove it. Gently slide the customer display into the slot until you hear a click.

3. Connect the power cable

Remove the cover from the front of the stand and carefully lay the D3 Pro down. Pass the power cable up through the opening in the stand and plug it securely into the power port.

Connecting the power cable to the D3 Pro.

4. Power on the device

Close the stand cover, connect the main cable to a power outlet, and press and hold the power button for 3 seconds to turn the device on.

Turning on the D3 Pro using the power button.

For iMin Falcon 1 Users

1. Connect the power cable

Connect the provided power cable to the power port on the underside or back of the device.

2. Power on the device

Plug the main cable into a power outlet, then press and hold the power button to turn the device on.

Part 2: Load Receipt Paper

For Sunmi D3 Pro Users (using an External Printer)

1. Connect printer to power and turn on

Connect the printer to its power adapter and plug it into a power outlet. Turn the printer on using its power switch.

Turning on the external receipt printer.

2. Load receipt paper

Open the printer cover and insert a roll of receipt paper, ensuring the paper feeds from the bottom of the roll.

3. Prepare the paper

With the paper extending slightly past the opening, press the 'Feed' button to advance the paper and tear off any excess.

4. Connect the printer to the D3 Pro

Using a USB cable, connect it to the Sunmi D3 Pro USB Port.

Connecting the receipt printer to the D3 Pro via USB.

Software Configuration

1. Navigate to Settings, then Printer on the POS system.

2. Tap the 'Search Printers' button multiple times to ensure all connected printers appear in the list.

3. Select the appropriate printer from the list and assign it to 'Receipt'.

4. Test the connection by choosing 'Print test receipt' to confirm functionality.

For iMin Falcon Users (using the Integrated Printer)

1. Open the printer cover

Open the cover for the built-in printer on the Falcon's base.

Opening the iMin Falcon's printer cover.

2. Load receipt paper.

Insert a roll of receipt paper with the paper end extending past the opening. Close the cover, and the printer will automatically feed and cut the excess paper.

Software Configuration

1. Go to Settings, then Printer in the POS system interface.

2. Click 'Search Printers' to find and list available integrated printers.

3. Assign the integrated printer to 'Receipt' and test by selecting 'Print test receipt'.

Part 3: Connect Your POS to the Network

This is the most important step to get right, as the connection method is different for each device.

For Sunmi D3 Pro Users

1. Connect LAN cable to D3 Pro.

Pass a LAN cable up through the stand and plug it into the 'LAN' port on your D3 Pro.

Connecting the LAN cable to the D3 Pro's network port.

2. Connect LAN cable to router.

Connect the other end to a spare 'LAN' port on your router. Blinking lights on the router's port confirm a connection.

Connecting the D3 Pro to the router via LAN Cable

For iMin Falcon 1 Users

1. Connect LAN cable to Falcon

Plug one end of a LAN cable into the 'RJ45' (LAN) port on your iMin Falcon 1.

Connecting a LAN cable to the iMin Falcon.

2. Connect LAN cable to router.

Connect the other end to a spare 'LAN' port on your router. Blinking lights on the router's port confirm a connection.

Connecting the iMin Falcon to the router.

Part 4: Connect Your Cash Drawer

Note: The cash drawer connects to your external receipt printer, not the D3 Pro terminal itself.

For Sunmi D3 Pro Users

1. Connect the cash drawer cable

Locate the cash drawer's cable (RJ-11) and plug it securely into the port labeled on the back of your external receipt printer.

Connecting the cash drawer cable to the external receipt printer for D3 Pro setup.

Software Configuration

After connecting the cash drawer, ensure its configuration in the POS system:

1. Navigate to Settings, then Cash Drawer on the POS.

2. Test the connection by selecting 'Open Cash Drawer'.

For iMin Falcon 1 Users

Note: The cash drawer connects directly to the Falcon terminal base, not an external printer.

1. Connect the cash drawer cable

Locate the cash drawer's cable (RJ-11) and plug it securely into the 'RJ-12' port on the iMin Falcon 1 terminal.

Connecting the cash drawer cable directly to the iMin Falcon terminal.

Software Configuration

To configure the connected cash drawer:

1. Access Settings, then Cash Drawer in the POS system menu.

2. Use the option 'Open Cash Drawer' to test its operation.

Part 5: Connect Other Optional Devices

These connection methods are the same for both D3 Pro and Falcon.

1. Connect an External Kitchen or Label Printer.

Connect the printer to a power source. Then, connect the printer directly to a spare 'LAN' port on your router using a LAN cable.

Software Configuration for External Printers

Open your POS system and go to Settings, then Printer.

Use the 'Search Printers' feature until the external printer appears in the list.

Assign the printer to the desired function, such as 'Kitchen' or 'Receipts'.

Confirm the setup by selecting 'Print test receipt'.

2. Connect a Webcam or USB Barcode Scanner.

Plug the device’s USB cable into any available 'USB' port on your D3 Pro or Falcon. For webcams, you can mount it on top of the screen.

Connecting a USB peripheral to the POS device.

FAQs

1. Where do I plug in my cash drawer?

This is different for each device.

For D3 Pro, plug the cash drawer into your external receipt printer.
For iMin Falcon 1, plug the cash drawer directly into the Falcon's base.

2. Can I use WiFi instead of a LAN cable?

Yes. While a wired (LAN) connection is recommended for stability, you can also connect to your network via WiFi. During the device's initial startup, you will be prompted to select a WiFi network and enter the password.

3. Do I need to buy a receipt printer for my iMin Falcon 1?

No, the iMin Falcon 1 includes a built-in receipt printer. You only need to purchase separate printers for other stations, like your kitchen or bar.