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FAQ: POS Hardware & Supplementary Device Support

New and legacy devices sold by StoreHub and their eligibility to receive technical support.

What You Will Learn in This Guide

  • Below are lists of old and new POS systems, printers, scanners, routers, and cash drawers previous or currently being sold by StoreHub.

  • Refer to this document to see if your StoreHub device will still receive support from our Technical Team.


Important Notes

  • The term Limited refers to the availability of a device - these items have minimal quantities left.​

  • The term Technical Support in this article refers to the items that StoreHub's technical team are able to troubleshoot and provide support for.

  • An item that has Technical Support does not necessarily mean StoreHub still sells the product.

  • Refer to the Sold by StoreHub column to know if a device is still being sold by StoreHub.


Definition

MY

Malaysia

PH

Philippines

TH

Thailand


POS Systems

Brand

Model

Technical Support

OS

Sold by StoreHub

iMin

Falcon 1

✅

Android

✅ MY & PH

Swan 1

✅

Android

✅ MY, TH & PH

D4

✅

Android

❌

D1

✅

Android

✅ TH & PH

D2

✅

Android

❌

Sunmi

T2

✅

Android

✅ TH & PH

D2

✅

Android

✅
TH (Limited)

D3 Pro

✅

Android

✅ MY & TH

D3 Mini

✅

Android

✅ MY, TH & PH

Apple

iPad (7th, 8th Gen)

✅

iOS

❌

iPad (9th Gen)

✅

iOS

❌

Note: If you'd like to use the iOS version of our system, StoreHub recommends iPad running iOS 15.1 or newer.; older devices may not be compatible with our POS systems.


Printers

This section includes detailed guidance about printer compatibility with different POS devices to assist users in selecting the right printer for their needs.

Brand

Model

Technical Support

OS

Sold by StoreHub

Xprinter

CP-Q6+

✅

iOS & Android

❌ MY

✅ TH

CP-Q3

✅

iOS & Android

❌

Q838L

✅

iOS & Android

✅ MY

CP-Q3s

✅

Android

❌

CP-Q3x

✅

Android

❌

XP-Q80i

✅

iOS & Android

✅ PH

CP-Q2

✅

iOS & Android

❌

STAR

SP742ME

✅

iOS

❌

TSP100

✅

iOS

❌

TSP143

✅

iOS

❌

TSP600

✅

iOS

❌

TSP650

✅

iOS

❌

TSP700

✅

iOS

❌

mPOP

✅

iOS

❌

VPOS

VP-Q3

✅

Android

❌

Bixolon

SLP DX220

✅

iOS & Android

✅ MY, TH & PH

HPRT

TP805L

✅

iOS

✅ TH

Additional details such as connection methods (LAN cable, USB) and compatible POS devices for certain printer models may also assist users in their selection.

Note: Identify the printer model located on the bottom of your printer. It is recommended to purchase printers directly through StoreHub to ensure compatibility and support. For third-party purchases, confirm that the printer is listed as compatible to ensure smooth configuration.

Detailed compatibility information for specific devices like the Android D3 Pro along with examples (e.g., LAN Cable Printers and Bixolon SLP DX220) will help ensure users are fully informed about their options.


Routers

Brand

Model

Technical Support

OS

Sold by StoreHub

Mikrotik

hAP AC Lite

✅

iOS & Android

✅ TH & PH

hAP ac3-R

✅

iOS & Android

✅ TH & PH

ASUS

AX56U

✅

iOS & Android

❌

RT-N12HP

✅

iOS & Android

❌

TP-Link

ER706W TP-Link Omada

✅

iOS & Android

✅ MY

Archer C6

✅

iOS & Android

❌

Archer C64

✅

iOS & Android

❌


Network Switch

Brand

Model

Technical Support

OS

Sold by StoreHub

TP-Link

SF1008D 8-Ports

✅

iOS & Android

❌

SF1005D 5-Ports

✅

iOS & Android

✅ TH


Access Point

Brand

Model

Technical Support

OS

Sold by StoreHub

TP-Link

EAP610AP

✅

iOS & Android

✅ MY


Scanners

Brand

Model

Technical Support

OS

Sold by StoreHub

PosMac

PS-2100-2D scanner

✅

Android

❌

Sunlux

XL-3610

✅

Android

✅ PH

(Limited)

HRPT

N102

✅

Android

✅ PH

(Coming Soon)

Sunmi

Sunmi Scanner

✅

Android

✅ MY

Socket Mobile

s700

✅

iOS

❌

Element

P100 2D

✅

Android

✅ TH


Cash Drawer

Brand

Model

Technical Support

OS

Sold by StoreHub

PosMac

VK4102

✅

iOS & Android

✅ MY

LogicOwl

OJ-405

✅

iOS & Android

✅ PH
(Limited)

Zylica

405B

✅

iOS & Android

✅ PH
(Coming Soon)

Poseidon

C4141

✅

iOS & Android

❌

Maken

EK-330

✅

iOS & Android

❌

VPOS

VP-350

✅

iOS & Android

✅ TH


Webcams

Brand

Model

Technical Support

OS

Sold by StoreHub

Logitech

C270

✅

Android

✅ MY, PH & TH


If you would like to purchase new hardware or need assistance from our Technical Team, Please click this article for our contact information.

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