What You Will Learn in This Guide
How to print receipts onto A4-sized paper.
Understanding printer compatibility for iPad and Android POS devices.
Important Notes
Ensure that the printers and POS Register are connected to the same Wi-Fi network.
Printer compatibility differs based on the operating system of your POS device:
iPad: iPadOS utilizes the AirPrint protocol. You can find a list of AirPrint-compatible printers here.
Android: Android devices (including dedicated POS hardware like the Sunmi D3 Pro) support printing via the Internet Printing Protocol (IPP). Most modern Wi-Fi or network-connected printers support IPP. Please ensure your printer supports IPP for compatibility with Android POS devices.
Enable A4 printing in the BackOffice
1. In your BackOffice, go to Settings.
2. Then click Receipt Templates.
3. Create a new Receipt Template or click on an existing template to edit.
4. Check the necessary fields for the type of information you want to be printed on receipts.
5. Most importantly, change the Receipt Type to A4.
6. Check the Set this template as default field if it has not been ticked.
7. Click Save.
Print A4 Receipts on the StoreHub app
1. Sign into your StoreHub app using your unique 4-digit ID.
2. Tap on the 3-line menu button on the top left side. Then select Settings.
3. Select Printer. Then click Search Printers. You'll see all available receipt printers show up with their IP addresses.
4. Select your printer, and toggle ON Receipt.
5. Click Print Test Receipt; if a piece of receipt paper is printed out, that means you have set up your printer successfully.
Sample of A4 Receipt (Click to expand)
Sample of A4 Receipt (Click to expand)