Skip to main content

Hardware: How to Reprint or Email Receipts on POS

Learn options for handling receipts such as printing out or sending via email

Updated over 10 months ago

What You Will Learn In This Guide

  • Options of handling receipts; print out receipts or email them to customers

  • How to reprint the receipt if you need another copy


How to Enable Print Receipt Automatically

First, decide if you'd like to have your receipts printed out automatically for every transaction.

1. On your POS Register, go to the 3 lines menu button on the top left side. Click on Settings.

2. Then select Printer, tap on Print Receipt Automatically

3. You can have the options to print all types of transaction or just one of it.


How to Re-print Receipts and Email Receipts

1. After making a transaction, you have the option of printing the receipt or sending the receipt via email (you would need to ask the customer for their email address).

Note: The receipt will be printed automatically if Always Print Receipt is enabled.

2. If you have already performed your transaction and need to re-print / send the receipt. Go to the 3 lines menu button, click on Transactions.

3. Look for the intended transaction.

4. Then press the 3 dots button (...) on the top right side.

5. Choose to either Print Receipt (re-print) or email the receipt to the customer.


If you're having trouble printing receipts.
Refer to these articles (iPad / Android) for more troubleshooting steps.

Did this answer your question?