What You Will Learn in This Guide

Important Notes

We advise performing the migration after business hours to prevent any disruption in service.
Before migrating, ensure that you have no open orders and that the current shift is closed.
The old iOS StoreHub App will gradually be phased out, leaving only the new iOS StoreHub App in use.
The migration process will require about 5 minutes of your time to perform.
To use the New iOS POS app, ensure that your iPad is of the 7th Gen model or above, running on iOS 13.1 or newer.

Features	StoreHub POS (NEW)	StoreHub POS (OLD)
Takeaway support	✅	❌
Floor plan table layout (Create table layout on POS)	✅	❌
Manage Products	✅	❌
Edit product layout on POS	✅	❌
Support for Mobile Socket S700 Barcode Scanner / Socket Mobile &ci Barcode Scanner	✅	✅
Printer support	✅	✅
Cancel QR order on POS	✅	❌
Scan QR on POS to contact chat support on phone	✅	❌
Improved Printer error support	✅	❌
Pay Later- Add-on orders from POS	✅	❌
Kitchen docket items print add-on/modifiers line-by-line	✅	❌
Merge order	✅	✅
Split Order	✅	✅
Order change table	✅	✅
Multiple Register Sync	✅	✅
Enter Tax ID for Customer on POS	✅	✅
Customer-facing display	✅	✅
Check product inventory	✅	✅
Long-hold on product to check inventory stock	✅	✅
Out-of-stock warning	✅	✅
Support of BIR requirements for retail in the Philippines	✅	✅
Print A4 receipt	✅	✅
Kbank QR pay (TH)	✅	✅

Notes:

Ensure that your iPad's operating system is updated to at least iOS 13.1. To find out how, read this article here

Ensure there are no open orders and that the current shift is closed. Then, press the SYNC button multiple times. This is to ensure the app data uploads correctly and to avoid any issues with missing transactions or reports.

1. In your BackOffice, select Settings, then select iPad Register.

2. Select your existing iPad register, scroll down, and select Deactivate.

3. Go to the Apple App Store and download the new StoreHub Point of Sale (NEW).

1. Launch the new iOS StoreHub App and sign in using your account ID and password.

2. Select register to activate.

3. When prompted, allow app permissions such as sending notifications, using GPS, and finding other devices within the local network

4. Next, set up your printers

Read this article here for more information about how to set up printers

5. To set up table layouts, you can now do this directly on your iPad; refer to this article here to learn how.

Live Chat
Chat with us live from your BackOffice or StoreHub App (look for the orange chat bubble)! Link

Now that you have your new iOS StoreHub App set-up, learn how to utilise its new functions below: