What You Will Learn in This Guide
Steps to migrate from the old iOS StoreHub App to the new one.
The difference between the old and the new iOS StoreHub App.
Important Notes
This feature is available for Whitelisted Merchants only.
We advise performing the migration after business hours to prevent any service disruption.
Before migrating, ensure that you have no open orders and that the current shift is closed.
The old iOS StoreHub App will gradually be phased out, leaving only the new iOS StoreHub App in use.
The migration process will require about 5 minutes of your time to perform.
To use the New iOS POS app, ensure that your iPad is of the 7th Gen model or above, running on iOS 13.1 or newer.
Supported Printers
Brand | Model |
Xprinter | CP-Q6+ |
| CP-Q3s |
| CP-Q3x |
| XP-Q80i |
| Q260 |
| Q80I |
| CP-Q2+ |
| CP-Q3 |
| CP-Q3X |
| CP-Q3S |
| XP-T260L |
| Q838L |
| Q80I |
STAR | TSP100 |
| TSP143 |
| TSP600 |
| TSP650 |
| TSP700 |
| TSP654 |
| mPOP |
VPOS | VP-Q3 |
Bixolon | SLP DX220 |
AirPrint | HP Ink Jet |
Note: To check your printer model, please flip your printer to find a label sticker that has the model name printed on it.
Steps to migrate to the new iOS StoreHub App
1. For a seamless transition, please download the New StoreHub POS app via the Apple App Store first
2. Then, go to your Old StoreHub POS App, tap the Find Out How to Migrate button
3. This will bring you to the migration guide that will ensure you're ready to migrate to the New StoreHub POS app.
4. Tap the Migrate Now button to start the guide
5. After ensuring your printer models are supported by the new POS app, tap Next
6. The system will check if you have unpaid orders - if yes, you will have to complete them first. If there are no more open orders, the guide will proceed to the next step.
7. You are now on Step 3 - the system is checking if your shift is closed; if it hasn't been closed, you will be prompted to do so, and then you will need to restart the migration process (which begins from step 2 above)
8. Once your shift is closed, Step 4 will begin - your data is being saved to be moved over to the New StoreHub POS app
9. Since you've already downloaded the New StoreHub POS app, you can tap Start Migration to begin the transferring process.
10. By now, the new app will automatically launch
11. Wait for the migration to be completed, then log into your New StoreHub POS app
12. You have now successfully migrated from the Old StoreHub POS to the new one
Feature differences between Old and New
Features | StoreHub POS (NEW) | StoreHub POS (OLD) |
Takeaway support | ✅ | ❌ |
Floor plan table layout | ✅ | ❌ |
Manage Products | ✅ | ❌ |
Edit product layout on POS | ✅ | ❌ |
Support for Mobile Socket S700 Barcode Scanner / Socket Mobile &ci Barcode Scanner | ✅ | ✅ |
Printer support | ✅ | ✅ |
Cancel QR order on POS | ✅ | ❌ |
Scan QR on POS to contact chat support on phone | ✅ | ❌ |
Improved Printer error support | ✅ | ❌ |
Pay Later- Add-on orders from POS | ✅ | ❌ |
Kitchen docket items print add-on/modifiers line-by-line | ✅ | ❌ |
Merge order | ✅ | ✅ |
Split Order | ✅ | ✅ |
Order change table | ✅ | ✅ |
Multiple Register Sync | ✅ | ✅ |
Enter Tax ID for Customer on POS | ✅ | ✅ |
Customer-facing display | ✅ | ✅ |
Check product inventory | ✅ | ✅ |
Long-hold on product to check inventory stock | ✅ | ✅ |
Out-of-stock warning | ✅ | ✅ |
Support of BIR requirements for retail in the Philippines | ✅ | ✅ |
Print A4 receipt | ✅ | ✅ |
Kbank QR pay (Thailand) | ✅ | ✅ |
Contact us if you are facing issues
Live Chat
Chat with us live from your BackOffice or StoreHub App (look for the orange chat bubble)! Link