What You Will Learn in This Guide
How to save offline orders at your POS register and have them stored on the Open Orders page.
Enable Open Orders
You'll first need to enable the feature within your POS register.
1. Sign in to your POS register.
2. Press the 3 lines menu button on the top left side of your display and go to Settings.
3. Under General, toggle ON Enable Open Order, then the Add Shortcut Button to Checkout will be toggled ON automatically.
4. Once the Shortcut Button is added, you will see a Save button besides the Checkout button.
How to Save an Order
1. Go to the Register and choose the items / products you want to save.
2. Then press the Save button next to the total button at the bottom of the screen:
3. A text field will pop up for you to notate the order. You may enter either Table number, Customer number/ Name that will helps you to identify the order is belongs to which customer.
How to View / Charge Open Orders
1. After saving the order, tap on the saved orders icon.
2. You'll be brought to the Open Orders page. You may tap on your saved order to open it or tap on the printer icon to print a Half-Receipt.
3. Once you tap the saved order, you'll return to the Register and are ready to checkout.
From here, you can:
Save it again (such as by adding or removing items from the saved order list).
Delete the whole order by pressing the trashcan icon.
Checkout by pressing the total payment.
4. If you've added a customer to the order, their phone numbers will be displayed in POS; use this to contact them if needed.
