What You Will Learn in This Guide
How to create & collect pre order from your POS Register.
Important Notes
Store Credit & Beep Cashback do not apply for Pre-Order on POS Register.
Pre-Order is not applicable when Table Layout is enabled.
How to Create a Pre-Order
1. Click the 3 dots menu button on the top right side on your register to expand the dropdown, then select Pre-Order.
2. Once the reminder to select a customer pops up, tap Ok.
3. You may either search for an existing customer, or add a new customer for the Pre-Order.
4. Add item(s) to cart, then press the total in orange.
5. Edit the Pre-Order details (Collection Date & Deposit), then tap Next.
6. Choose a payment method to pay for the deposit. If the deposit amount is 0.00, you may press Exact.
7. A Pre-Order has been successfully created.
How to Collect a Pre-Order
1. Click the 3 dots menu button on the top right side on your register to expand the dropdown, then select Collect Pre-Order.
2. Look for the Pre-Order to be collected, you may either search by receipt no. / customer name / Pre Order on the list. Then tap to select the Pre-Order.
3. Ensure all details are correct, then press the total in orange. When necessary, you may make changes to the cart before checking out.
4. Choose a payment method to pay for the balance. If the remaining amount is 0.00, you may press Exact.
5. The Pre-Order has been successfully collected (completed).
FAQ
1. Can I cancel a Pre-order from both the BackOffice and front register?
No, you can only make Pre-Orders, Pick Up and cancel Pre-Orders on your POS Register, not in the BackOffice.
2. Will I get paid once my customer makes a pre-order?
Your customer will pay the amount either in full or the remainder (if they've paid the deposit) upon collection of the order.
If you would like to cancel a Pre-Order transaction.
Refer to this article for more details.