What You Will Learn in This Guide
To Use Web Pages to add more pages to your Online Store, such as Terms & Conditions, Refund Policies, FAQs or anything else you need to display information for your customers.
Web Pages
1. At your BackOffice, look for Webstore, then click on Web Set Up.
2. On the Web Page tab; create a page by pressing the + Create Web Page button.
3. Give it a title and insert your content. You can then Save & Publish it to make it appear on your website immediately, or Save the Draft so you can continue later.
4. Once saved, it will show up in the Web Pages list, where you can make another page by clicking on the + Create Web Page button again.
5. The Web Pages you create will appear as Quick Links at the footer of your Online Store.
Suggestions and Ideas for Web Pages
Besides products, descriptions, and images, what else should you be adding to your Online Store? Here are some suggestions:
1. Frequently Asked Questions (FAQs)
This section is for all general information, not specific to a product.
This includes:
Shipping
Payment Methods
Size charts (for apparel)
Refund/Exchange policy
Example:
2. About Us
Customers appreciate learning about your brand and its story.
This includes:
Brief background of founders
When did you start?
Why did you start?
About Us Cheat Sheet
Here are some examples of About Us templates to get started:
Template #1
"Hello and welcome to [SHOP NAME], the place to find the best [PRODUCTS CATEGORY NAME] for every taste and occasion. We thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality product.
We at [SHOP NAME] believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices, and ship them to you regardless of where you are located." |
Template #2
"Welcome to [SHOP NAME]!
We always keep an eye on the latest trends in [PRODUCTS CATEGORY NAME] and put our customers’ wishes first. That is why we have satisfied customers all over the world, and are thrilled to be a part of the [PRODUCTS CATEGORY NAME] industry.
The interests of our customers are always the top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you." |
Template #3
"We are [SHOP NAME], a small but motivated company specializing in [PRODUCTS CATEGORY NAME]. We believe passionately in great bargains and excellent service, which is why we commit ourselves to giving you the best of both.
If you’re looking for something new, you’re in the right place. We strive to be industrious and innovative, offering our customers something they want, putting their desires at the top of our priority list." |
3. Contact Us
Shopping online can be a bit unnerving for customers. If you think about it, they're giving money to someone they've never met for a product they've never seen in real life. They can't always take it home with them once they've paid, and even then, they may not like the product when it arrives.
Here are suggestions for customers to reach out to you:
Email
Phone Number
Chat (Telegram, WhatsApp, Line, etc.)
4. Terms & Conditions
To protect your website, company and customers, you need to state your terms of use in clear, simple language that's easily understood. Use this online generator, follow the instructions and generate your own.