What You Will Learn in This Guide
Setting up your own custom domain for your Webstore
Set up a Custom Domain with StoreHub
Notes:
These are general guidelines for the most common third-party domain providers. Each custom domain provider would have more specific steps.
If you're unable to find instructions for your provider, then you can follow this general guide to connect your current domain to StoreHub.
1. Go to your account which you bought from your domain provider and log in.
2. Find the section on DNS in the Settings, or the main Domain Management settings (or equivalent).
3. Look for the CNAME in your DNS settings and change your www CNAME record to point to xxx.storehub.me (where xxx is your StoreHub store name).
Notes:
Normally, you would provide the prefix only without the dot, but some domain providers require the whole subdomain.
Use the existing entries as a guide, or follow your provider's instructions.
CNAME records must always point to a domain name, never to an IP address.
Connect a Subdomain
A subdomain is a subset of your root domain to be used as a prefix.
Example: In the URL shop.johnlouis.com, the subdomain is shop.
The most popular subdomain is WWW.
You can use subdomains to organise your website and make it easier for visitors to find the information they are looking for.
1. Log in to the account you have with your domain provider.
2. Find your DNS settings and Look for your domain management area, DNS configuration, or similar.
3. Find the CNAME record in your DNS settings.
4. Change your subdomain CNAME record to point to xxx.storehub.me.
Example: If you want your subdomain shop.johnlouis.com to point to your StoreHub Online Store, then change your CNAME record to point to your StoreHub Online Store site (xxx.storehub.me).
5. Save the CNAME Record (usually by clicking Save or Add record or similar).
6. From your BackOffice, look for Online Store, Store Setup then click Domain.
7. Connect your existing domain.
8. Enter your subdomain in the text field (for example, shop.johnlouis.com) and click Next.
Add the Domain to your StoreHub Online Store
1. In your BackOffice, look for Online Store then Store Setup, and click on Domains.
2. At the Add Custom Domain section, enter your domain, then click Verify & Connect.
Note:
When adding a custom domain in the BackOffice, you must include "www." before the domain name.
3. When successful, the status will change to Connected.