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Beep Delivery: How to Switch Orders from SHALP To Self-Delivery

Switch Beep Delivery orders from using StoreHub Automated Logistic Programme (SHALP) to self-delivery.

Updated over a year ago

What You Will Learn in This Guide

  • How to switch Beep Delivery orders from using StoreHub Automated Logistic Programme (SHALP) to self-delivery in the BackOffice.


Important Notes

  • Switch to Self-Delivery can be done for all SHALP delivery orders at any given time, as long as the order status is Accepted.

  • You can only perform this action on delivery orders that have not been confirmed (found rider).

  • You will not be able to undo the action nor switch back to delivery by StoreHub's Automated Logistics once you have switched to self-delivery.


How to Switch to Self-Delivery

1. Login to your BackOffice, click on Online Orders, and you will be on the Online Order Management page.

2. Click into the order that you want to switch to self-delivery.

3. Click Switch to Self-Delivery.

4. Click Self-Delivery to confirm the action.

The delivery fee that your consumers have paid will be credited to your bank account during payout.


If you're facing issues with Beep Delivery orders.
Refer to this article for the troubleshooting steps.

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