What You Will Learn in This Guide
To know which device supports the StoreHub Customer Display App.
To guide you on setting up your customer-facing display using the StoreHub Customer Display App.
Important Note
The New Customer-Facing Display App will have an immediate effect on new merchants only.
Existing merchants who are interested may contact the Care Team through Live Chat for further assistance.
The old Customer-Facing Display App will no longer receive new feature updates.
This feature is available for StoreHub App version 1.78.0 or higher and requires Customer-Facing Display App version 1.0.1 or higher
What is new with Customer-Facing Display App?
1. The Customer-Facing Display App is a secondary screen to display orders and promotions.
2. This requires the main device (POS Register) and a secondary device (iPad or Android Device)
3. With the new Customer-Facing Display App, you're able to show:
Ordered items
Total amount
Store Credit Balance
4. Difference between the Old and New Customer-Facing Display App:
a. Feature support
Old CFD App | New CFD App |
Ordered Items | Ordered Items |
Total Amount | Total Amount |
Customer Information | Customer Information |
Store Credit Balance | Store Credit Balance |
| QR Payment on CFD App
|
| QR Payment on CFD App
|
| Seamless Loyalty |
| Upcoming Feature Release |
| Key in Phone Number on CFD App |
b. Seamless connectivity
Old Customer Facing Display App: Link Manually to IP address.
New Customer Facing Display App: Search option to locate Customer Facing Display.
Get Started
1. On the Customer-Facing Display device that will be used as the customer-facing display, download the StoreHub CFD app from the App Store or Play Store.
2. Launch the app and set your preferred device name; then tap on Continue.
3. On your POS register, go to Settings and tap on Customer Facing Display and tap Search for Customer Facing Displays.
Note: Ensure that all devices are connected to the same WiFi network.
4. Your Customer-Facing Display device should appear; then tap on Pair.
5. When your Customer Facing Display device is successfully paired, you will notice a Remove option.
Setting up content via the BackOffice (Optional)
Only perform this step if you have not set up your customer display content in the BackOffice.
1. Set up your Customer-Facing Display Ads in your BackOffice by going to the Promotions drop down menu, then clicking Customer Display.
2. If you haven't made one yet, click on + Add Customer Display Ads.
Note: If you have an existing one, you may click on it.
3. You may edit your Customer Display Ads; such as putting a name, which stores to apply it to and also put either an image or text.
Note: The images should ideally be 400px in Height and 600px in Width.
4. Once you're done, click Save and sync your iPad.