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QR Order & Pay: 1 - What is the Complete Order Flow

How customers order and complete transactions using QR Order & Pay

Updated over a year ago

What You Will Learn In This Guide

  • How customers place orders and complete transactions using QR Order & Pay


Important notes

  • This is article 1 of 8 in QR Order & Pay: Basic Setup. Follow the articles in the right sequence to set up QR Order and Pay for your business.

  • If you have already completed some steps, you may proceed to the next steps.


How does QR Order and Pay ordering work?

1. Customers can order items by scanning a QR code located at the table, counter, or entrance; no physical menus are required.

2. Choose which QR to scan - dine in or takeaway.

3. View the digital menu, choose your items, and pay to get your meal!

4. Customers can sign up for a Beep account before payment to keep track of your order and payment history.


How does the restaurant see QR Order and Pay?

1. Be notified of new orders from your POS register.


Dine In

1. Dine in flow when customers place an order

2. Receipts and kitchen dockets are printed with the order or table number.


Take Away

1. Order flow for Take Aways


Managing Orders from BackOffice

1. You can also view all orders through your BackOffice, and change their statuses from there.

2. You can also view which customer placed which order.


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