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POS Basic: How to Reprint Kitchen Dockets for Open Orders

Use this feature to send dockets to the kitchen printer again should your staff require them

Updated over a year ago

What You Will Learn in This Guide

  • How to reprint kitchen dockets for open orders via the POS


How to reprint Kitchen Dockets for Open Orders

1. On your POS, tap the Open Orders shortcut: or tap the three-dot menu on the top right of your POS, then tap Open orders

2. Then select an Open Order

3. Then tap the three-dot menu button again when you're in the order

4. Select Send to Kitchen to reprint kitchen dockets for that order

Notes:

  • Currently, Beep QR orders do not support this feature

  • If the cashier or customer is editing the order, the Send to Kitchen option will be unavailable. Only when the edits have been saved will Send to Kitchen be enabled again.


Would you like to learn more about Open Orders?
Read this article to learn more.

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