What You Will Learn In This Guide
How to import CSV files into your BackOffice to manage stock transfers.
Important Notes
For stores with large inventories, using StoreHub’s CSV import can make managing items a more efficient process.
Add your items to the list all at once using this nifty feature.
Stock Transfer now supports serialised products.
Stock Transfer
1. At your BackOffice, click the Stock Management title page.
2. Click Stock Transfer, and click +New Stock Transfer
3. Then click Import Items by CSV
4. Click the CSV template link to download the template
5. Open the downloaded template, and delete the Sample product row
6. Fill up the necessary details in the template and save the file
Then go back to the Import Items by CSV page and click Select File.
7. Choose the file that you've just saved and click Import
8. If your items are successfully imported, the items will be on your Order list
9. Review the list, and click Save once you are satisfied
However, if your items are not successfully imported, click "Download this CSV" to download and review the errors.
Open the downloaded CSV, and you should see the reason for the import failure. Fix the errors at the original file, and try importing again.
Obtaining your Product ID
When filling up the template, you are required to enter the Product ID for the items you want to transfer. There are 2 methods to obtain the Product ID
Stock Transfer for Serialized Products
1. On the CSV template, key in the Ordered Qty for Simple or Composite Products
2. For Serial Numbers Column, use semicolons (;) to separate multiple serial numbers.
Note: Serial numbers containing semicolons (e.g., 01;0200) cannot be included in the CSV. To transfer these products, please select them individually in the Stock Transfer page. Refer to this article for more information.
Obtaining your Serial Numbers
1. Go to Products and search for the item with the serial numbers you need for the stock transfer.
2. Scroll down to the Inventory Type.
3. Click on Manage Serial Numbers to retrieve the list of serial numbers







