Skip to main content

Manage Stock Transfers With CSV Files

Manage stock transfers by importing CSV files.

Updated over a year ago

What You Will Learn In This Guide

  • How to import CSV files into your BackOffice to manage stock transfers.


Important Notes

  • For stores with large inventories, using StoreHub’s CSV import can make managing items a more efficient process.

  • Add your items to the list all at once using this nifty feature.

  • Stock Transfer now supports serialised products.


Stock Transfer

1. At your BackOffice, click the Stock Management title page.

2. Click Stock Transfer, and click +New Stock Transfer

3. Then click Import Items by CSV

4. Click the CSV template link to download the template

5. Open the downloaded template, and delete the Sample product row

6. Fill up the necessary details in the template and save the file

Then go back to the Import Items by CSV page and click Select File.

7. Choose the file that you've just saved and click Import

8. If your items are successfully imported, the items will be on your Order list

9. Review the list, and click Save once you are satisfied

However, if your items are not successfully imported, click "Download this CSV" to download and review the errors.

Open the downloaded CSV, and you should see the reason for the import failure. Fix the errors at the original file, and try importing again.


Obtaining your Product ID

When filling up the template, you are required to enter the Product ID for the items you want to transfer. There are 2 methods to obtain the Product ID


Method 1:

1. Go to BackOffice, then click Products and search for your items

2. Click the checkboxes of the products needed for your Purchase Order

3. Then, click Export to CSV, which will download a CSV file that contains the Product IDs

Method 2:

1. Go to BackOffice, then click Products and search for your items

2. Click on a product that you require for your Purchase Order, then look at the URL at the top of your browser.

3. The Product ID is identified as the group of text behind id=


Stock Transfer for Serialized Products

1. On the CSV template, key in the Ordered Qty for Simple or Composite Products

2. For Serial Numbers Column, use semicolons (;) to separate multiple serial numbers.

Note: Serial numbers containing semicolons (e.g., 01;0200) cannot be included in the CSV. To transfer these products, please select them individually in the Stock Transfer page. Refer to this article for more information.


Obtaining your Serial Numbers

1. Go to Products and search for the item with the serial numbers you need for the stock transfer.

2. Scroll down to the Inventory Type.

3. Click on Manage Serial Numbers to retrieve the list of serial numbers


Would you like to learn about Stock Tacking instead now that you've transferred items?
Please read this article to learn more.

Did this answer your question?