What You Will Learn In This Guide
Adjust settings on BackOffice to control restriction of stock transfer/return when item quantity is zero.
Enabling/Disabling Outgoing Stock Transfers with Zero or Negative Quantities
1. In the General tab on the Settings page of your BackOffice, scroll down to Allow Outgoing Stock Transfer/Return when Quantity is 0 or less.
2. Select No from the dropdown menu; then click save.
Stock Transfer Page
When settings are disabled, items that are out of stock will appear greyed out. You won't be able to select the item on the Stock Transfer Page.
Refer to this article for instructions on how to perform a stock transfer.
Stock Return Page
When settings are disabled, items that are out of stock will appear greyed out. You won't be able to select the item on the Stock Return Page.
Visit this article to discover how to perform a stock return.
Note: If you select Yes, stock transfer / returns will be allowed, but the stock level may display a negative value.