Who is this for?
StoreHub merchants who use an accounting system (such as SQL, AutoCount, Financio, Xero, or QuickBooks) and need to export sales data from BackOffice in a format their accounting system can use.
Overview
This article explains how to find and use the export options in BackOffice so you can send your sales data to your accounting system. StoreHub supports exports for SQL, AutoCount, Financio, Xero, and QuickBooks Online. You open Add-Ons from Settings and then use the guide for your chosen system to complete the export.
Before You Begin
You are logged in to BackOffice.
You have sales data to export.
We recommend downloading the exported file onto a computer or laptop.
Step-by-Step Guide
Open Add-Ons and find your accounting system
1. In your BackOffice, open the 'Settings' dropdown menu.
2. Click 'Add-Ons'.
You will see buttons to export your sales data for SQL, AutoCount, Financio, and Xero, plus the QuickBooks Online integration button.
3. Click the button for the accounting system you use (SQL, AutoCount, Financio, Xero, or QuickBooks).
4. Follow the steps in the guide for that system to export your sales data. Use the links below for detailed instructions:
Troubleshooting
Issue | Solution |
I do not see 'Add-Ons' under Settings | Make sure you are logged in as a user with access to Settings. If you still do not see it, contact StoreHub Support. |
The export button for my accounting system is missing | Supported systems are SQL, AutoCount, Financio, Xero, and QuickBooks Online. If your system is not listed, contact StoreHub Support to ask about compatibility. |
The exported file will not open in my accounting software | Download the file onto a computer or laptop and check that you have chosen the correct format for your system. Refer to the guide for your accounting system (see links above). |
FAQs
1. Which accounting systems can I export to?
You can export sales data for SQL, AutoCount, Financio, Xero, and QuickBooks Online from the Add-Ons page in BackOffice.
2. Where should I save the exported file?
We recommend downloading the exported sales data onto a computer or laptop so you can open it in your accounting software or upload it as required.
3. Do I need to export every day?
That depends on how your accounting system and your business work. You can export whenever you need to send sales data to your accountant or accounting software.
Need help?
Contact StoreHub Support via live chat in your StoreHub app or email [email protected].
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