Before you begin, ensure you have the following:

1. Contact our Customer Care team via live chat from your StoreHub app, BackOffice or email ([email protected]).
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To ensure the security of your account, request an API key for your Financio integration using your account's main or master email address.

Upon approval, the API key will be sent to your email address.

Please wait for the API key before proceeding to Step 2.
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2. Log in to your Financio account.
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From the Financio menu, go to the Control Panel, select Integrated Apps then at the StoreHub section, click on Connect.

3. A popup will appear, called StoreHub Authentication.
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Key in your Store Name (as per your StoreHub BackOffice e.g. use "financiotest" if your BackOffice is on financiotest.storehubhq.com) and the API Token which you would have received from StoreHub (see Step 1.) and then click "Save":

4. A StoreHub Integration popup would appear and go to the Sync tab (as per the example image below).
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Tick/untick the details you want to sync.
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Select the accounts you'd like to use for StoreHub Cash Type and StoreHub Credit Card Type payments.

5. The sync will initialise and a notification will alert you once the sync is complete.
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6. If the sync was successful, you'll be notified in a Sync Completed popup:

7. To set up an auto-sync option, click the Auto-Sync tab.

Here, you can choose a time for Financio to automatically sync data between your StoreHub account and your Financio account.

Choose a time, then click Save.
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Transactions made via StoreHub are synced and show up as a Journal Entry in your Financio account.
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Transactions in your StoreHub BackOffice will be found in your BackOffice, click on Transactions then select All Transactions.

By following these steps, you can successfully integrate Financio with StoreHub, streamlining your sales and inventory management processes. If you encounter any issues, refer to the troubleshooting tips or contact support for assistance.

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