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Beep Delivery: How to Track StoreHub Riders

How to track orders when using StoreHub's riders.

Updated over a year ago

What You Will Learn In This Guide

  • Your customers are able to track their orders if you are using StoreHub's network of riders for Beep deliveries.


Important Note

  • In the Beep app, customers will be able to tell the below information for delivery orders fulfilled by StoreHub Automated Logistics:

    • The restaurant's location

    • The delivery location

    • The live location of the driver/rider (refreshes every minute)

  • Track Order feature is not applicable for pick-up and delivery fulfilled by other logistics.


How to Track an Order

In order to track an order, all your customers need to do is:

1. Open the Beep App in their mobile phones.

2. Go to the Order tab and you will find My Order History.

3. Look for the order that you wish to track, then tap the Track Order button.


Learn how to manage Pause Mode for Beep Delivery in this article.

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