Who is this for?
StoreHub merchants in the Philippines who are registered with the Bureau of Internal Revenue (BIR) and use StoreHub for BIR-compliant sales. This guide explains what BIR requires of your business, what StoreHub does for you, and which guide to read next, so your daily reports and receipts stay correct for tax filing.
Overview
In the Philippines, the Bureau of Internal Revenue (BIR) sets the rules for how sales must be recorded and reported. If your store is BIR-registered, your POS must keep a complete, unbroken record of every sale, void and refund, and print reports in a set format for tax filing. StoreHub is built to follow these rules for you. This guide explains what BIR asks of your business, what StoreHub handles on your behalf, and which guide to read next depending on the stage you are at.
Before You Begin
These guides apply to BIR-registered stores in the Philippines only. BIR report formats are delivered through StoreHub POS app updates, so keep your app up to date. If your store is not yet BIR-registered with StoreHub, contact StoreHub Support first.
What BIR Compliance Means for Your Business
The Bureau of Internal Revenue (BIR) sets the rules for how businesses in the Philippines record and report sales. If you sell to the public, BIR expects your point-of-sale system to do 4 things:
Use a registered machine. Each register you sell from needs its own Permit to Use (PTU) from BIR.
Issue compliant receipts. Every sales invoice must carry your business details plus the register's Machine Identification Number (MIN), serial number and permit number, and a running invoice number.
Give the mandated discounts. Senior Citizens, Persons With Disability and Solo Parents are entitled to specific discounts, calculated and recorded the way the law requires.
Keep daily records. You need a daily Z-Reading, an electronic journal, and sales summaries you can hand over when you file or when BIR asks.
How StoreHub Helps You Comply
StoreHub's POS is built to meet these requirements, so most of the work is setup rather than daily effort. Once BIR compliance is switched on for your account:
Your receipts automatically print in the BIR sales invoice format, with your machine and permit details included.
Senior Citizen, PWD and Solo Parent discounts are calculated to BIR's rules, including removing VAT before the discount is applied. Your cashiers do not have to work it out by hand.
Your Z-Reading, X-Reading, E-Journal and BIR Sales Summary are generated for you, ready to view or download.
Note: StoreHub provides the tools to record your sales the way BIR requires. It does not give tax advice. For questions about what your business owes or which rates apply to you, speak to your accountant or your BIR Revenue District Office.
Your BIR Journey: Where to Start
Find the stage you are at and follow the guide for that step. Most merchants work through these in order.
1. Register with BIR
Before your register can issue compliant receipts, your business and your machine must be registered with BIR. This happens in three stages, in this order: your Certificate of Registration (COR), then a Permit to Use (PTU) for each register you sell from, then your BIR decal.
Getting your COR is your own responsibility. StoreHub does not apply for it on your behalf. Once you have it, StoreHub helps you apply for the Permit to Use. Note that a permit covers one register, so if you sell from more than one register you need a permit for each.
2. Set Up BIR in StoreHub
Switch on BIR compliance, add your permit details so they print on every receipt, and set which of your products are VATable, VAT-exempt or zero-rated.
For the full guide, see How to Enable BIR Compliance and Configure Receipt Details.
For tax codes and product eligibility, see How to Set Up BIR Tax Codes and Product Eligibility.
3. Give Senior Citizen and PWD Discounts
Apply the discounts your customers are entitled to, set your Most Expensive Meal Combo (MEMC) value if you run a restaurant, and decide whether a manager PIN is needed before a discount goes through.
For the full guide, see How to Apply BIR Special Discounts on Your POS.
For meal combos, see How to Configure MEMC Base Value for Senior/PWD Discounts.
For manager approval, see How to Set Up Manager Approval for Special Discounts.
4. Read Your BIR Reports
Close your day, find your reports, and understand what each figure on them means including why your Net Amount and Total Collections are not the same number.
For finding and downloading reports, see How to View and Download BIR Reports.
For understanding the figures, see How to Understand Your Z-Reading Report.
5. Handle Food Delivery Orders
If you take orders through GrabFood, Foodpanda or ShopeeFood, see how those sales reach your POS and how they appear in your BIR reports.
For the full guide, see How Food Delivery Integration Works with BIR Compliance.
Key Reminders
Enable BIR first. The Senior Citizen and PWD discount options do not appear on your POS until BIR compliance is switched on for your account.
A permit belongs to one register. If you replace the device you sell from, you need a new Permit to Use, it does not carry over.
Close your day, every day. The Z-Reading is your daily record for BIR. Closing the shift is not the same as closing the day.
Keep your POS app up to date. BIR report formats are delivered through app updates.
FAQs
1. Why don't I see the Senior Citizen or PWD discount option on my POS?
BIR compliance has to be switched on for your account first. Until it is, the special discount options do not appear on the register. See How to Enable BIR Compliance and Configure Receipt Details.
2. What happens to my existing transactions when I turn on BIR compliance?
Download the reports you need before you enable BIR compliance. Turning on BIR compliant settings permanently removes the existing transactions from the store you enable it on. Your products, settings and other data are not affected, only transactions are removed.
Before you enable it: sync your POS so no sales are left on the device, download any reports you still need, and do not process new sales until you get the confirmation email.
3. What is the difference between a void and a refund?
A void cancels a whole sale and creates a Void #. A refund returns money for items already paid for and creates a Return #. Each is tracked on its own numbered series.
4. Why does my Gross Sales figure include voided transactions?
The BIR report format requires Gross Sales to include voided transactions. Your voids, refunds and discounts are then subtracted below it to reach your Net Sales.
5. Does this apply to my store outside the Philippines?
No. These BIR requirements apply only to BIR-registered stores in the Philippines.
Need Help?
Contact StoreHub Support via live chat in your StoreHub app or email [email protected].