What You Will Learn in This Guide
How to set up kitchen dockets format to be printed according to your business needs.
Important Note
Ensure Kitchen Printers have been setup. Refer to this article for more details.
Kitchen Order Format
Kitchen orders can be printed out via individual slips by items; either all items in one sheet / one item per sheet as per steps below:
1. In the BackOffice, click on Settings title page.
2. On the Account Settings page, click on F&B tab, scroll down to Kitchen Station section. Under Kitchen Order Format. Select either All items in one sheet / One item per sheet.
3. Then, click Save.
Example of Kitchen Order Format (Click to expand)
Example of Kitchen Order Format (Click to expand)
Kitchen Docket Variant Layout
Kitchen orders with variants can be printed in single / multiple lines as per steps below:
1. In the StoreHub POS App, go to Settings, click on Printer.
2. Tap on Kitchen Docket Variant Layout, select Single Line / Multiple Lines according to need.
Grouping of Multiple items
Kitchen orders with multiple instances of the same item can be group or ungroup as per steps below:
1. In the BackOffice, click on Settings title page.
2. On the Account Settings page, select General tab, scroll down to Group Multiples of The Same Item section. Select either Ungroup / Group.
3. Then, click Save.
Example of Group or Ungroup item on kitchen dockets (Click to expand)
Example of Group or Ungroup item on kitchen dockets (Click to expand)
Example:
3 Nasi Lemak has been added to the bill. If you choose to group the items. You will see 3 Nasi Lemak orders consolidated into a single entry on the Kitchen Dockets.
However, if you choose to ungroup the items, you will see 1 Nasi Lemak order printed separately 3 times on the Kitchen Dockets.
Are you having issue searching your printer?
Refer to these articles (iPad | Android) to proceed with next troubleshooting steps.