Who is this for?

StoreHub merchants who want to customize how products appear on their POS app screen for faster and easier sales.

Overview

This guide will show you how to arrange your products and add new items to your sales screen layout directly on your StoreHub POS app. A well-organized layout helps your cashiers find products quickly, speeding up transactions and improving efficiency.

Before You Begin

Activated StoreHub POS App: Your StoreHub POS app must be installed and activated on your register.

Products in BackOffice: You must have products already created and saved in your StoreHub BackOffice. You can add products created in BackOffice or on the POS app, and you can tap 'ADD' on the 'Add Item to Tile' screen to create a new product while editing your layout.

Step-by-Step Guide

Arrange Existing Products on Your POS Layout

You can easily move products around on your POS sales screen to group similar items or place frequently sold products in easy-to-reach spots.

1. On your register, tap the 'Menu' icon (the three horizontal lines) located at the top left of your screen.

StoreHub POS app main screen showing the menu icon in the top left corner.

2. From the menu, tap 'Settings'.

3. In the 'Settings' menu, tap 'Layouts', then tap 'Edit Register Layout'.

StoreHub POS app Settings screen showing

4. If you haven't sync your POS Register since you log in, you will be reminded to do so before you start to make any edits. Click 'Confirm' to proceed with the edits.

A pop-up reminder to sync your register before starting any edits.

5. You will now be on the 'Edit Layout' page. To move an item, tap on the product you want to move and drag the product to your desired new position on the screen. Repeat for other items as needed.

Animation showing a user dragging and dropping a product tile to rearrange the layout.

6. Once you are satisfied with the arrangement, tap 'Done' to save your changes.

Add New Products to Your POS Layout

If you've added new products in your BackOffice, you can easily add them to your POS sales screen layout.

1. While on the 'Edit Layout' page, tap the '+' icon.

StoreHub POS app Edit Layout page showing the plus (+) icon to add new products.

2. A list of products from your BackOffice that are not yet on the layout will appear. Tap on the product(s) you wish to add.

Screen showing a list of products from BackOffice available to be added to the POS layout.

3. The selected products will be added to your layout. You can then drag them to your preferred positions as described in the previous section.

Animation showing a user selecting a product from a list and then dragging it onto the layout.

4. After adding and arranging your new products, tap 'Done' to save your changes.

Note:

This guide focuses on product layouts. If you need to edit your table layout for dine-in businesses, please refer to the article: 'POS Basic: How to Enable & Use Table Layout on POS'.

Troubleshooting

Issue	Solution
Cannot find a product to add to the layout.	Check BackOffice: Ensure the product has been created and saved in your StoreHub BackOffice. Only products created there can be added to the POS layout. Sync Data: Make sure your POS app has synced with your BackOffice. You can usually force a sync from the 'Settings' menu in the POS app. Product already on the layout: if the product is already on any tab of this layout, it won't show in the 'Add Item to Tile' list, so check your other tabs first. If the product you want is a variant of another product, add that other product to the layout instead.
Changes are not saving.	Tap 'Done': Always remember to tap the 'Done' button after making any changes to the layout. Internet Connection: Ensure your POS device has a stable internet connection, so changes can sync to the BackOffice. Restart App: Close and reopen the StoreHub POS app, then try arranging the layout again.

FAQs

1. Can I create new products directly on the POS app?

Yes, you can create a simple product on the POS app from 'Manage Products' in the menu, or by tapping 'ADD' on the 'Add Item to Tile' list while editing your layout.

2. What if I accidentally remove a product from the layout?

Removing a product from the layout only removes it from the sales screen, not from your BackOffice. You can always add it back to the layout using the '+' icon. To take a product off your sales screen, tap the X on its tile while you're on the 'Edit Layout' page, then tap 'OK' to confirm.

3. Does changing the layout on one register affect other registers?

Changes you make on one register apply to every register that uses the same POS Layout, which is assigned to each register in BackOffice.

Need Help?

Contact StoreHub Support via live chat in your StoreHub app or email [email protected].

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How to Arrange Your Product Layouts on the StoreHub POS App