Who is this for?
StoreHub merchants who want to customize how products appear on their POS app screen for faster and easier sales.
Overview
This guide will show you how to arrange your products and add new items to your sales screen layout directly on your StoreHub POS app. A well-organized layout helps your cashiers find products quickly, speeding up transactions and improving efficiency.
Before You Begin
Activated StoreHub POS App: Your StoreHub POS app must be installed and activated on your register.
Products in BackOffice: You must have products already created and saved in your StoreHub BackOffice. Only products created in BackOffice can be added to the POS layout.
Step-by-Step Guide
Arrange Existing Products on Your POS Layout
You can easily move products around on your POS sales screen to group similar items or place frequently sold products in easy-to-reach spots.
1. On your register, tap the 'Menu' icon (the three horizontal lines) located at the top left of your screen.
2. From the menu, tap 'Settings'.
3. In the 'Settings' menu, tap 'Layouts', then tap 'Edit Register Layout'.
4. If you haven't sync your POS Register since you log in, you will be reminded to do so before you start to make any edits. Click 'Confirm' to proceed with the edits.
5. You will now be on the 'Edit Layout' page. To move an item, tap on the product you want to move and drag the product to your desired new position on the screen. Repeat for other items as needed.
6. Once you are satisfied with the arrangement, tap 'Done' to save your changes.
Add New Products to Your POS Layout
If you've added new products in your BackOffice, you can easily add them to your POS sales screen layout.
1. While on the 'Edit Layout' page, tap the '+' icon.
2. A list of products from your BackOffice that are not yet on the layout will appear. Tap on the product(s) you wish to add.
3. The selected products will be added to your layout. You can then drag them to your preferred positions as described in the previous section.
4. After adding and arranging your new products, tap 'Done' to save your changes.
Note:
This guide focuses on product layouts. If you need to edit your table layout for dine-in businesses, please refer to the article: 'POS Basic: How to Enable & Use Table Layout on POS'.
Troubleshooting
Issue | Solution |
Cannot find a product to add to the layout. |
|
Changes are not saving. |
|
FAQs
1. Can I create new products directly on the POS app?
No, new products must first be created and managed in your StoreHub BackOffice. The POS app is for selling and arranging existing products.
2. What if I accidentally remove a product from the layout?
Removing a product from the layout only removes it from the sales screen, not from your BackOffice. You can always add it back to the layout using the '+' icon.
3. Does changing the layout on one register affect other registers?
By default, product layouts are specific to each individual register. Changes made on one register will not automatically apply to others.
Need Help?
Contact StoreHub Support via live chat in your StoreHub app or email [email protected].
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