What You Will Learn In This Guide
Part 2 to guide you through setting up the StoreHub and QuickBooks Online (QBO) integration:
Part 1: Enable the StoreHub and QuickBooks Online Integration
Part 3: Map Products between StoreHub and QuickBooks Online
How to enable mappings between StoreHub and QuickBooks Online
1. At your StoreHub BackOffice, under Payment Methods Mapping, for each payment type, pick the matching QBO payment type.
2. Under Tax Codes Mapping, for each tax code, pick the matching QBO tax.
3. Under Accounts Mapping, select a QBO account for each StoreHub account.
4. Tick the Refresh Product Mapping on Save box. Click Save.
If you encounter an error that says Found unmatched product(s), you just need to export your unmatched products, and then import them again on your QBO side.
You can learn how to do so in Part 3: Map Products between StoreHub and QuickBooks Online.
Why Has My QuickBooks Online Sync Paused?
Your QBO sync pauses when a product, payment method or tax code is not mapped (matched to one in QBO). It starts again once you map it. Your products must already be in QBO, and StoreHub matches them by SKU first, then by name. If you see 'Found unmatched product(s)', see How to Map Products between StoreHub & QBO. If a payment method is missing, see How to Create Payment Option to Map QBO with StoreHub.
Interested to learn about how to do troubleshoot for the QBO integration? Read more on how to map products between StoreHub & QBO.

