What You Will Learn in This Guide
Pass the ownership of your store or business to another individual or even to yourself.
Important Notes
You can transfer your StoreHub account ownership from Person A to Person B from the BackOffice Settings.
However, you cannot undo the process. You have to contact StoreHub in order to do so.
Transfer ownership can only change registered email, and not account name.
How to Transfer Your StoreHub Account Ownership
1. Before you get started, make sure that the individual that you want to transfer the ownership to has been added to the BackOffice (Refer to this article for more details) and that this individual:
Is assigned to all stores
Is set as a Manager
Is granted full BackOffice access
Has set a password to access the BackOffice (ensure the person is able to access the BackOffice first)
2. In the BackOffice, click on Settings title page, you will be led to the Account Settings page.
3. Under General tab, scroll down to the Danger Zone section, search for Account Ownership Transfer option, then click Transfer.
Note: Make sure you are logged into the BackOffice using your account owner login, otherwise the Danger Zone section will not be visible.
4. Select the employee to transfer the account ownership rights to, and enter your current password.
Once you’re done, click Send Confirmation Email.
Note: If you do not see the employee's email, it means that person has not set up the BackOffice password.
5. An email will be sent to your email address. Locate the email and click
Confirm Request for Ownership Transfer. You will then be shown a confirmation page.
6. An email will now be sent to the employee receiving the ownership rights. The new owner will now need to locate the email and click Activate New Ownership Rights. They will also be shown a confirmation page.
7. Account ownership has now been transferred. You will still be an employee with login rights to the BackOffice.