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Webstore: How to Set Up Promo Code

Guideline on how different types of promotions work and how to activate promotions for your Webstore (Formerly Online Store / Webstore)

Updated over a year ago

What You Will Learn In This Guide

  • How to enable different types of Promotions for your Online Store.


Important Note

  • Configurable Promotions are only available in the Advanced & Pro plans.


How Promo Codes Work for Your Customers

During the checkout process, the ability for customers to enter promo codes will show up when they view their shopping cart.

Your customers would then need to enter the promo code(s) and click Apply, which triggers the promotion.



Setting Up Promo Codes

1. Below are the promotional methods available for your Webstore, click on the article to learn more about each of the promotion types:

You can create codes that your customers can type in when they checkout on your Online Store, which then triggers a discount for them.

Example: FREESHIPMAY or SHIRTS20.

Notes:

  • A single promotion can be created to manage both your Online Store and offline sales.

  • However, the sales reporting is still displayed separately (your Online Store’s report is via Export CSV on the Order Management page).

2. While setting up a promotion, it is important to ensure that the promotion is applied to the right channel. To apply the promotion to Webstore, tick the Webstore checkbox at the Promotion's Apply to Channel field.


Refer to these articles to learn more on other promotion types

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