What You Will Learn In This Guide

A step-by-step guide for you on tracking your product quantity; be it sold and what is left on QR Order and Pay / Beep Delivery.
To prevent your customers from ordering your product more than the available quantity.
To notify you that your product is running low on stock.

Important Notes

Once Track Stock Level is enabled in your BackOffice, do update your stock quantity.
Item will remain Sold Out on your Beep menu if the item's inventory reaches 0; unless its inventory is replenished in your BackOffice.
Composite and Serialised Inventory cannot be tracked at the moment.

This feature can be managed on a product level and you must enable it first in your BackOffice.

1. On the BackOffice, click on the Products.

2. Click on your preferred product to track and click on the Basic tab.

3. Scroll to Inventory & Variants and tick Track stock level.

4. Choose Simple from the Inventory Type dropdown and click Save.

The following scenarios are present on Beepit.com & Beep App

Scenario 1 Item is in-stock (>6)	Item shows in-stock. Can add item to cart. If the item is running low on stock, next-day pre-orders are not affected. Consumers can purchase even when it is running low in stock.
Scenario 2 Item is low-on-stock (< 5)	The + will be greyed out if reached to maximum and won't be able to add quantity. Next-day pre-order is not affected. Consumers can purchase even when it is running low in stock.
Scenario 3 Item is out-of-stock (< 0)	Item carries Sold Out tag in menu & above the product description. Can't add item to cart. Next-day pre-order is not affected. Consumers can purchase even when it is out of stock.
Scenario 4 Selected quantity = Quantity in-stock	If Consumer V added 2 items to cart when there were 2 in stock. Item carries only [quantity] left message in cart. Cannot add more than the remaining quantity. Next-day pre-order is not affected. Consumers can purchase even when selected quantity is equal to quantity in stock.
Scenario 5 Order payment fails (before payment)	Item is low-on-stock / out-of-stock 30-second sync timeout
Scenario 7 Payment fails	Inventory is locked; reserved for 15 minutes > refunds payment (if charged) > replenishes; if deducted or unlock inventory
Scenario 8 Payment succeeds	On-demand & same-day pre-orders Deducts inventory once payment succeeds Next-day pre-order