What You Will Learn in This Guide

A step-by-step guide to setting your BIR settings in BackOffice for your store and receipts.
Enabling BIR settings will allow VAT details, VATable sales, and VAT-exempt sales to display on receipts, enhancing receipt clarity and compliance.

Important Notes

It is recommended that you to download all your reports and transactions before proceeding to these steps as enabling BIR will permanently remove the data.

Only your products will remain in your BackOffice.

Enable BIR Settings at Account Settings

1. On your BackOffice, click on the Settings title page.

2. On the Account Settings page, scroll to Danger Zone.

3. Look out for Enable BIR Compliant Settings, and click on Enable.

4. Once selected, a confirmation email will be sent to you. Follow the instructions provided in the email.

Notes:

If you are enabling BIR during store creation, it will automatically be applied and you won’t receive a confirmation email.

Enabling BIR Compliant Settings may take up to 1 hour.

Ensure that your latest sales data on the iPad is synced before deactivating your registers. All registers associated with the selected store must be deactivated before confirming and can only be reactivated after enabling BIR.

Registers with versions below the BIR-supported version cannot be activated after BIR is enabled.

Once a Z-Reading is closed, all transactions cannot be cancelled.

If you enable BIR after creating your registers, BackOffice will notify you if any required register fields (e.g. MIN, Serial #, PTU) are missing. You’ll see an indicator next to the affected register name, a banner in the Registers Settings page, and a notification that redirects you to complete the fields.

StoreHub POS cannot issue e-VAT documents nor integrate directly with the e-VAT system. Businesses requiring e-VAT functionalities may need third-party solutions or alternative processes.

Troubleshooting Confirmation Emails

If you encounter issues with the confirmation email during the process of enabling BIR settings:

1. Spam Folder Check: Verify whether the confirmation email was flagged as spam and moved to that folder.

2. Resend Confirmation Email:

Navigate to Settings, then click on Stores.

Select the store where BIR was enabled and locate the BIR Settings section.

Click on the 'Resend Confirmation Email' button and recheck your email.

3. Disable and Re-enable Setting: If the issue persists, disable the BIR compliance setting and re-enable it. This will trigger a new email to be sent within an hour.

4. Weekend Email Delivery Clarification: Confirmation emails can be sent regardless of the day, including Sundays.

Enabling BIR Settings for multiple stores

If all of your stores are already using BIR, the option to Select a store to enable BIR Compliant Setting will be disabled or unavailable.

1. If you have multiple stores that require BIR compliance, go to the Store Settings section.

2. Choose the specific store you want to enable BIR for. A table will display the list of stores available.

3. Select the store you want to modify.

4. Scroll down to find BIR Settings.

5. Set BIR Accredited to Yes under the appropriate industry type.

Receipt information

You can now specify your MIN and Serial Number and have them show up on the receipts when printed. Here's how:

1. From the BackOffice, go to the Settings drop down menu, look for Stores, then select your store and click on the General tab and specify your Company Name and TIN.

2. If you are VAT-registered, be sure to select YES in the VAT Registered field.

3. Then, head to Settings and look for POS Registers, then select your register and insert your Machine Identification Number, Serial Number and Permit to Use.

Note:

During the POS register setup, ensure you enter all BIR-related details accurately to comply with requirements.

4. Printed receipts will now display your details, so make sure that your store and register information is accurate.