Skip to main content

Promotion: How to Set Up Buy X Get Y Free

How to set up a 'buy X get Y for free' promotion for your customers.

Updated over a year ago

What You Will Learn in This Guide

  • How to use StoreHub’s Promotion feature to run Buy X product, get Y product for FREE deals.


Important Notes

  • This feature is only available in the Advanced & Pro plan Users.

  • This promotion type only applies to Offline POS Transactions; It is not applicable to Online Store, Beep Delivery & QR Order and Pay.



How to Set Promotions

1. Log in to your BackOffice, click on Promotion title page, then select + New Promotion.

2 Type in the name of your promotion.

Note: This name would appear on POS Register when the promotion is applied to the transaction.

3. Select which store and channel (POS) your promotion is applied to.

4. Tick Enable if you would like the promotion to be applied immediately.

5. Select the effective time frame of your promotion.

Note: If the end date is left blank, the promotion will not end.


Set Up Buy X get Y Free Promotion

1. Under Discount Type, select Buy X Get Y For Free.

2. Select the products where the discount should apply to.

You can add the products through specify products of a Category, Tag or specific products.

Note: Buy X get Y For Free promotion applies for items within the indicated product categories, tags or specific items.

Example: Buy 1 Food, Get 1 Drink for Free.

Based on example above, the products can be set up this way:

  • Buy 1 ; [Products of Category]: Food, Drinks ; Get 1 Items for Free

This means your customers will need to purchase any 2 items from any of the categories (Food/Drinks) and the lowest-priced item among the 2 will be given a 100% discount.

3. Save to complete the settings.


How the Promotion Apply on POS Register

If the promotion is set up based on example above. Since customers will need to purchase any 2 items from any of the categories (Food/Drinks) and the lowest-priced item among the 2 will be given a 100% discount.

The promotion can be trigger if:

  • 1 Product from Food Category + 1 Product from Drink Category are added to the bill

  • 2 Products from Food Category are added to the bill

  • 2 Products from Drink Category are added to the bill

Note: It is compulsory to sync your register once the promotion is created in the BackOffice.


If you would like to learn more on other promotion types.
Refer to these articles for more details.

Did this answer your question?