What You Will Learn In This Guide
How Pre-Orders for Beep Delivery works and how to get notified when you received Pre-Orders.
What Does a Pre-Order Look Like?
At BackOffice
Click on Online Orders title page and you will be directed to the Order Management page, you may find the pre-order transaction and its pick-up date (order fulfillment date) that your customer has selected.
On Register
All Pre-orders will be automatically accepted. On the actual delivery date, Pre-orders will show up on your Register (Transactions, tap Online).
Pre-order status will change from Pre Order to Rider Found or Pending Pick Up 25 minutes before the chosen delivery slot.
Example: if a Pre-order is made for 12PM - 1PM delivery slot, the order status will change at around 11:35AM.
The chosen delivery slot can be found in the Notes of each Pre-order.
Select the Pickup Details tab.
Pre-order IDs run from 0000 to 9999 and are reset everyday.
Pre-order IDs start with the letter P and followed by the day order was placed.
Example: P1 - Monday; P2 - Tuesday, etc.
How to Get Notified for Pre-Orders
Download SH Manager mobile application from App Store or Play Store.
You will receive notifications when:
A pre-order is placed
It is the day for delivery
Getting Ready for Pre-Orders
Logistics Program by StoreHub
To help you prepare for the day, you have the option to print all of today's pre-order receipts in advance.
This is an optional step for your convenience. The kitchen dockets will still print automatically as usual, approximately 25 minutes before their scheduled delivery or pick-up time.
Note: Pre-Orders must be placed latest by 7:59pm for 9PM - 10PM delivery slot.
On your iOS POS, select 3 dots on the right side top, then select Print Today's Pre-Order.
Self-Delivery / Pickup by Customer
You are required to click Send to Kitchen to print receipt and kitchen docket for an order before the delivery / pick-up fulfillment time.
This allows you to decide when to prepare the food according to your rider’s availability.
