StoreHub

Manage customer information and track interactions in the BackOffice.

BackOffice: Customer

How to Import Customer Information Manually or via CSV and Export Customer Data

Customer: How to Import Customer Information and Export Customer Data

BackOffice's SMS feature allows you to blast SMS to easier promote certain seasonal promotions

Customer: How to blast One-Time SMS

How to top up SMS credits in the BackOffice and send SMS to customers.

Customer: How to Send SMS in Bulk

Manage and view customer details, including contact information, purchase history, and preferences, to enhance customer service and personalize interactions.

Customer: Data & Communication

How to view your transaction history, and how to search for transactions.

Transaction: How to View POS Transaction History in BackOffice

Step-by-step guide on completing a return or refund in the BackOffice.

Transaction: How to Complete Return / Refund POS Transaction

How to cancel a transaction in the BackOffice.

Transaction: How to Cancel POS Transaction from BackOffice

Guide to issue a customer's receipt via email.

Transaction: How to Email Receipt from BackOffice

Step-by-step guide on enabling cash rounding for transactions.

Transaction: How to Enable Cash Rounding for POS Transaction

Learn how to set up your POS to ask for a manager PIN when manually approving transactions, ensuring only authorized staff can do them.

Transaction: How to Require Manager PIN for Manual Approval

Manage customer transactions efficiently, ensuring accurate processing and record-keeping for all transactions.

Customer: Handling Transactions

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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