Skip to main content

Webstore: How to Check Payouts

Payouts summary in BackOffice for all countries.

Updated over a year ago

What You Will Learn in This Guide

  • How to verify your Webstore payout amount in BackOffice.


Verifying your Payout Amount in BackOffice

1. At the BackOffice, click Online Orders, then click Payouts.

2. You will see a list of Payouts, simply click into one of the payouts your wish to verify.

In each Payout, merchants can view the details of:

  1. Number of transactions (processed in this Payout)

  2. Product Revenue (Total amount minus delivery revenue)

  3. Payment gateway fee

  4. StoreHub transaction fee

  5. Bank transaction fees

  6. Payout total

  7. Margin (Payout / Product revenue)

Note: You can also download the breakdown of each transaction in CSV by clicking Export Payout Details.

The breakdown of Payout Summary for each Transaction can be found in Completed Transactions.


Payment Methods Accepted

Country

Payment Method

Malaysia

  • Online Banking

  • Cards Payment

  • Touch'n Go eWallet

Thailand

  • Cards Payment

    • Visa

    • MasterCard

    • JCB

  • Line Pay

  • Online Banking

  • Offline Bank Transfer

Philipines

Notes:

  • For Malaysia, Customers can use foreign cards on the StoreHub E-comm websites with a limit of RM 1,000 per transaction.

  • For Philippines, customers can use foreign cards on the StoreHub E-comm websites with a limit of PHP 5000 per transaction.

  • For Thailand, customers can use foreign cards on the StoreHub E-comm websites with a limit of THB 10000 per transaction.

  • Feel free to contact our Customer Care team via Live Chat to learn more about the cost of using these payment methods.


Need more information with payouts? Refer to this article to know when will you receive payouts.

Did this answer your question?