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Beep Delivery: What are the Delivery Arrangements in Malaysia

Delivery logistics, coverage, and availability in Malaysia.

Updated over a year ago

What You Will Learn In This Guide

  • How StoreHub Automated Logistics Program works for Beep Delivery in Malaysia.


How Does StoreHub's Logistics Program Work?

Currently, our logistics program is powered by a dedicated fleet of Beep riders, in addition to logistics partners such as GoGet, Lalamove & Pandago (Only motorbikes for Pandago) to facilitate deliveries for your Beep Delivery orders.

The perks of this program are:

  • A network of over 16,000 riders to be assigned for delivery jobs.

  • Available logistics bot that can automatically create, manage and cancel jobs across all delivery partners based on a complex list of criteria (delivery time, price, size of order, halal/non-halal, weather, etc) to find the best rider for your order.

  • Riders' service quality is constantly checked via quality assessments. Disqualified riders will be blacklisted and eliminated.

  • Delivery vehicle upgrades (bikes to cars/vans) to account for large order sizes and weather conditions. (Only motorbikes for Pandago)

  • Guaranteed refunds on damaged orders.

  • Automated rebooking for cancelled jobs.


What is the Delivery Coverage?

We currently support delivery within Klang Valley, Penang, and Johor.

The covered Klang Valley areas are:

  • Petaling Jaya

  • Kuala Lumpur

  • Subang Jaya

  • Ampang

  • Setapak

  • Batu Caves

  • Sungai Buloh

  • Cheras

  • Rawang

  • Seri Kembangan

  • Shah Alam

  • Klang

  • Cyberjaya

  • Putrajaya

  • Kajang

Note: Self-pick-up by customers is available at all locations.

The recommended radius between your Store and the delivery destination is within 8KM.

Delivery distance is unlimited within the delivery radius that you have set.

Example: The radius from Subang Jaya to Petaling Jaya is smaller than 5KM, but the travel distance between these two locations can go up to 20KM.

Radius

Travel Distance


When is Delivery Available?

The best delivery period in a day would be from 9AM to 7PM, but you may adjust the timeframe based on your operating hours or delivery service's availability.

The average time for your customers to receive their orders is around an hour.


Learn how to setup your product for beep delivery in this article.

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